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Computer criminals have used premium-rate numbers to defraud unsuspecting Internet users.
One scheme involved inducing users to download a program known as a dialer that surreptitiously dialed a premium-rate number, accumulating charges on the user's phone bill without their knowledge.
Therefore, in contrast to North America where customer service numbers are typically free of charge to the caller, consumers in Europe often used to pay a premium above the cost of a normal telephone call.
The EU Consumer Rights Directive 2011/EU/83 came into force on 13 June 2014. Implementation detail, and hence the level of success in achieving this aim, varies considerably from country to country.
This type of scam was especially popular in the late '80s to early '90s in the United States before tougher regulations on the 900 number business forced many of these businesses to close.
A 1-900 telephone number, in the North American Numbering Plan, has the form 1-900-###-####, and is often called a 900 number or a 1-900 number ("one-nine-hundred").
Other services include directory enquiries, weather forecasts, competitions and voting (especially relating to television shows).Initially, consumers had no choice regarding the accessibility to 900/976 numbers on their phones.However, in 1987, after a child had accumulated a bill of ,000 From the early 1980s through the early 1990s, it was common to see commercials promoting 1-900 numbers to children featuring such things as characters famous from Saturday morning cartoons to Santa Claus.Telephone companies typically offer blocking services to allow telephone customers to prevent access to these number ranges from their telephones.In some jurisdictions, telephone companies are required by law to offer such blocking.